Privacy Policy

Effective date: 13 November 2026

This Privacy Policy explains how FKG Labs ("we", "us"), collects, uses and protects your personal data when you use fkglabs.com, its subdomains and our apps (the "Services"). We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Data we collect

• Information you give us: name, email address, phone or WhatsApp number, and your answers to questionnaires on our pages.
• Payment information: payments are handled by Razorpay. We receive confirmation of your payment and its amount, but not your card, UPI or bank details.
• Usage data: pages visited, clicks, device and browser type, and approximate location, collected through cookies and similar tools.

2. How we use your data

• To provide the Services, process payments and deliver access.
• To contact you about your purchase, early access launch, refunds and support.
• To understand how people use our pages and improve our products.
• To measure the performance of our advertising.

3. Analytics and advertising tools

We use Meta Pixel to measure the effectiveness of our ads on Facebook and Instagram, and Microsoft Clarity to understand how visitors use our pages, including anonymised session recordings. These tools may set cookies and collect usage data under their own privacy policies. You can limit ad tracking in your Facebook and Instagram ad settings and your browser settings.

4. Sharing your data

We do not sell your personal data. We share it only with service providers who help us run the Services (such as payment processors, hosting, analytics and messaging providers), and where required by law.

5. Retention

We keep personal data only as long as needed for the purposes above, or as required by law. Data from early-access sign-ups for products that do not launch is deleted within 90 days of the refund.

6. Your rights

You can ask us to access, correct or delete your personal data, withdraw your consent, or nominate someone to exercise your rights. To make a request, email us at fkglabs@gmail.com. We will respond within 30 days.

7. Children

If you are under 18, please use the Services only with a parent or guardian's consent. We do not knowingly collect data from children without such consent.

8. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, but we work to protect your information.

9. Changes

We may update this policy. The effective date above shows when it last changed.