Shipping and Delivery Policy

Effective date: 13 November 2026

1. Digital delivery only

FKG Labs sells digital products and services only. We do not ship any physical goods, and no shipping charges apply.

2. How access is delivered

• Live products and subscriptions: access is available immediately after successful payment, or a confirmation with access details is sent to your email or WhatsApp within 24 hours.
• Early access reservations: you receive a payment confirmation straight away. Access details are sent to your email or WhatsApp on launch day, within the timeline shown at checkout.

3. If you don't receive access

If you haven't received your confirmation or access details within 24 hours of payment or launch, please check your spam folder, then email fkglabs@gmail.com with your payment details and we will resolve it promptly.

4. Contact

See our Contact page for all support details.